Emerging Trends in the Managed Cloud Services Landscape

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Managed Cloud Services vs. Unmanaged

One of the trends that organizations are looking at is the Managed Cloud vs. the Unmanaged Cloud. While there will always be a place for user defined cloud systems, in recent years, more and more organizations are looking for vendors who provide Managed Cloud Services on top of the platform.

As a result, more and more cloud service providers are cleaning up their user interfaces, adding more robust backup and recovery plans, and installing additional data control services, hoping to attract customers who would rather trade their IT staff in for a more cost effective subscription fee.

Performance as a Driving Factor

Cloud computing offers clear advantages over traditional in house data base systems when it comes to universal access to data and advanced software, but there is a performance loss due to the inherently inefficient nature of the internet itself. Many cloud providers are making themselves more attractive by mitigating this loss by installing more direct attached storage for their clients which increases access speeds within the provider’s internal systems, allowing them to deliver data faster than similarly positioned vendors with load balancing performed over networked drives.

Others are looking to proximity for performance enhancements, seeking to create multiple redundant data centers in the geographical areas that they are trying to serve.

Emphasis on Backup and Security

Some vendors are looking to cash in on client concerns on the security of their data. Is it properly backed up and supported by effective disaster recovery procedures, and is the data itself safe from outside attacks?

According to a report by Infinit Consulting, many cloud providers are adding managed cloud services such as a two-factor authentication process which greatly increased the time and effort it takes to crack the system by even the best equipped and most experienced attackers.

EMM and MDM

With the increasing dependence on mobile devices by modern businesses, a strong effort to develop and support Enterprise Mobile Management and Mobile Device Management software and technologies.

Vendor Consolidation

The long standing trend to vendor consolidation, both by purchase and merger, will continue and is most likely to increase in frequency in the next two to three years, driven by two primary forces:

  • The need for advanced technologies: Each provider brings their own software and hardware mix to the table, but often find that the customer base is looking for something else. By combining with organizations with complementary resources, the new entity has a better chance of making a dent in the current market.
  • The need for increased coverage: Performance, as noted above, is a critical factor in landing clients, and strategic combination of coverage areas can solve this problem with minimum capital expenditures.

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