SmarterTools Hosting

Managing your email and website traffic is no easy task. Therefore, Hosting.com partners with SmarterTools, an information technology-management software company that builds applications to help companies communicate, measure, and support their worldwide business operations. By utilizing the Hosting.com SmarterTools suite, our customers reduce their operational expenses and have access to intuitive tools for communications, website analytics and trouble ticket management.

SmarterMail

Reading, composing, and managing your email is a breeze with SmarterMail. Through a simple web-interface, you can manage your inbox, mail users, and preferences easily. SmarterMail includes all the helpful features you have come to expect: spell check (available in multiple languages), a complete address book, and customizable spam controls. Using blacklists like spamCop and ORDB, reverse DNS checks, and Bayesian Filtering, SmarterMail dynamically blocks incoming spam.

Features

• Read email anywhere you have an Internet connection
• Receive and send email through Outlook and other email clients
• Easily setup auto-responders, preferences, and mail organization
• Customize spam settings to be as aggressive as you like

SmarterStats

With SmarterStats, you can easily measure and analyze your website activity. You can see detailed statistics of who is coming to your site, where they were directed from, and how long they stayed. SmarterStats gives you the ability to customize reports based on specific criteria, such as individual page activity, file downloads, and traffic directed from your ads on other sites. Every statistic you need is easily accessible and current up to the minute.

Features

• Choose which statistics you want to be displayed at login
• Customize your most viewed statistics on detailed reports
• Track page visits, hits, views, and entry and exit pages per vistor
• View bandwidth and referral website information

SmarterTrack

SmarterTrack is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from a Web browser—increasing the efficiency of virtual offices, mobile agents, and companies with multiple locations.

Features

• Integrates multiple customer service solutions into a single application
• Availability of Live Chat, Who's On, Call logs and Survey system
• Self-service resources such as a knowledge base and news items