• Voyager

    • The Voyager level of HOSTING managed services is built for those IT pros who want to actively co-manage their environments with the experts at HOSTING.


    Choose from Managed Cloud, Managed Security or Managed Database.

    Click the plus signs below for more information and fill out the form on the right to get started.

    MANAGED CLOUD MANAGED SECURITY MANAGED DATABASE
    Support

    • 24x7x365 Phone & Ticket Support
    • Pre-sales Solution Architect
    • Named Engagement Manager
    • Cost Optimization Review


    Monitoring

    • Platform & Solution Component Monitoring
    • Pre-built Monitoring Dashboards
    • Capacity & Performance Monitoring
    • Application Monitoring
    • Detailed Configuration Catalog
    • Leaderboard Dashboards
    • Monitors
    • Reporting


    Management / Expertise

    • On-demand Platform & Application Expertise
    • Fully Managed Infrastructure
    • Support for Self-service Tools
    • Monthly Account Report
    • Annual Business Review
    • Solution Runbook – Basic
    • Co-administration of OS
    • Co-administration of Web, App and DB server


    Backups

    • File System Backup Monitoring & Management
    • Application Level Backup/Recovery Monitoring & Management

    Management / Expertise

    • Managed Patching
    • Firewall Management
    • Managed Secure Remote Access
    • Managed Intersite VPN
    • Malware Protection
    • Vulnerability Scanning
    • Intrusion Detection
    • Security-as-a-Service for Intrusion Detection
    • Log Management
    • Daily Log Review
    • File Integrity Monitoring


    Support

    • Access to HOSTING Security & Compliance Analysts


    Tools & Reporting

    • Security Posture Reporting
    • Compliance Dashboard

    Database Monitoring & Alerting

    • Availability
    • System Resource Usage
    • Alert/Error Log
    • Maintenance Jobs
    • Backups


    Database Metrics & Reporting

    • Capacity Planning
    • Notification Summary
    • Technical Summary
    • Utilization Comparison
    • Service Metrics


    Patch Management

    • Patch Investigation
    • Patch Validation
    • Patch Application
    • Patch Management


    Database In-Place Upgrades

    • “dot” Release/Service Packs


    Backup & Recovery

    • Emergency Database Recovery/Restore
    • Setup Standard Backup Solution


    Storage Management

    • Disk Space Cleanup
    • Disk Layout & Management
    • Create/Reallocate DB Files


    Database Management

    • Run or Deploy Client-designed Scripts
    • Partition Maintenance


    User Management & Security

    • Manage Users, Roles and Profiles
    • Manage User Groups
    • Manage Schema Security


    Maintenance Plans

    • Review Existing Maintenance Plans
    • Standard Maintenance Plans


    Database Performance Tuning

    • Rebuilding Indexes

    Voyager ensures that your platforms and systems will be monitored at all times (24 x 7 x 365). You’ll also benefit from advanced, proactive support and detailed insight into your environments. HOSTING recommendations and guidance are designed to provide the best possible outcomes from your AWS, Azure and other cloud computing environments.

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