Customer Portal

The HOSTING Customer Portal is a powerful tool that is leveraged every day by our customers to drive their business forward. The vision for our portal is very easy to express; we developed a customizable and flexible single pane of glass for our customers to manage their IT infrastructure needs.

In any modern infrastructure the ability to visualize the technology metrics that support the core of business has become an important requirement. In concert with our monitoring services, the Portal provides the visibility required to keep infrastructure running at peak performance and keep business moving. Organizations can leverage our customizable dashboard, monitoring controls and event console to build customized views in to the parts of infrastructure that are most important to them on a daily basis. They can review historical data to understand when additional infrastructure is needed, and ensure that their enterprise is effectively utilizing the resources it's paying for today.

The Portal also provides granular access control, allowing companies to build access profiles that accurately reflect the level of access that should be available to each team member. Limited accounts can be created to provide accounting and financial stakeholders within an organization the ability to see real time invoice, cost and payment data. Team members have direct access to the environments they are responsible for while other parts of the infrastructure are protected from unintentional impact.

Organizations get the very latest in cloud technology by ordering and managing directly within the Customer Portal. They can realize the power and cost savings of being able to shape resources to provide the most cost effective solution without requiring an investment for the highest load or worst case load scenario. Companies can also add additional resources to any environment seamlessly when needed.

The HOSTING Customer Portal is constantly evolving and we add new features and functionality on a regular basis. 

Features

• Ordering and management for all of our cloud hosting products
• Customizable per-user dashboard
• Monitoring metrics and event data
• DNS managment
• Support ticket visability and management

Advantages

• Flexible, granular per-user access control
• Developed internally and constantly evolving based on customer needs
• Single pane of glass account and solution management