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Monitoring

managed-monitoring

With monitoring and reporting services, you can monitor both current and historical resource availability and performance.  Resources supported include network connectivity, physical and virtual servers as well as firewalls and a large number of off-the-shelf applications. Hosting.com monitoring plans provide a range of services; pick the plan that meets your needs: 

  • Basic: Port Monitoring
  • Standard: Server Performance Monitoring
  • Advanced: Application & Database Monitoring


Basic Monitoring: Port

Our goal is to ensure your server is running 24x7. The Port Monitoring service is designed for customers that require confirmation of the availability of a device. 

Once a monitor is set up, it will be polled on a frequency ranging from ten seconds to five minutes to verify it is responding correctly. In the event the monitor stops responding, our trained staff of support technicians will be notified immediately, around the clock, and steps will be taken to identify and correct the issue.

Features:

  • Real-time monitoring
  • Integrated with Hosting.com’s ticketing system to ensure historical analysis of previous events can be reviewed
  • Increased information to help in troubleshooting server issues

Advantages:

  • Devices are monitored 24x7
  • Support technicians can react immediately if a problem occurs
  • Piece of mind knowing your server and network devices are always being watched


Standard Monitoring: Server Performance

Performance Monitoring assists you with capacity planning by providing visibility to resource utilization statistics affording you the opportunity to make informed decisions on new server purchases and resource allocations. A convenient and customizable dashboard in the Hosting.com Customer Portal displays CPU, Disk, Network and Memory utilization metrics and graphs in both real-time and historical configurations.

Features:

  • Real-time performance visibility
  • Customizable dashboards
  • Historical graphing, data logging and trending

Advantages:

  • Save time and optimize your capacity through detailed resource utilization
  • Proactively predict application impacts and provide resolution before they occur
  • Troubleshoot why and when an event occurred using historical data


Advanced Monitoring: Application & Database

Hosting.com’s Advanced Monitoring solution delivers the in-depth visibility and sophisticated tools you need to meet stringent availability and performance requirements for mission-critical, time-sensitive business applications. The customizable web-based management portal provides extensive correlation and analysis of current and historical information to instrument your applications and systems proactively to achieve business objectives.

Advanced Monitoring is purpose built to meet the unique performance demands of Software and Infrastructure as a Service platforms, content delivery and web-delivered enterprise applications. Delivered as on-demand software, you avoid the hassles of installing and managing traditional, complex monitoring products.

Monitoring configurations are set up via the online web interface, reducing deployment time down to minutes, as compared to the weeks, months and sometimes years to install on-premise enterprise management systems.

Features:

  • Provides extensive application and system performance visibility via a customizable web-based portal
  • Ensures business- and revenue-critical applications are performing to defined business objectives
  • Distributes warning and critical alerts as thresholds for key metrics are faulting
  • Supports performance monitoring of over 50 applications and infrastructure software types

Advantages:

  • Rapid and complete visibility
  • Adaptability and flexibility
  • Built-in intelligence and sophisticated analysis tools