Ensuring Complex SaaS Architectures Stay Always On
Venture-backed startups as well as established software companies making the shift to SaaS are now rolling out true multi-tenant, cloud-based SaaS applications. Unless they are big enough to afford their own data center and operations staff, virtually all SaaS providers partner with a 3rd party cloud hosting provider to provide the computing infrastructure necessary to support their growing customer bases.
For these companies, choosing the right cloud hosting provider can be a challenge. Some vendors have great development tools, but don’t provide rigorous production support. Others don’t have the architectural strength to handle a complex, large-scale SaaS application infrastructure. Still others don’t have the expertise to ensure SaaS applications stay running despite the inevitable systems failures, ongoing security threats, and disaster scenarios like Superstorm Sandy or Hurricane Katrina. Others aren’t flexible enough to support the latest DevOps best practices.
HOSTING is an excellent partner for both SaaS vendors and traditional independent software vendors who are deploying multitenant architectures. Unlike Plaftorm-as-a-Service providers who lock their customers into proprietary development environments, HOSTING SaaS customers can use any development tools as they want – as along as the resulting executables run on Windows or Linux.
To support complex architectures, HOSTING offers SaaS providers unique hybrid architectures that combine the best of public cloud computing for cost-effective scale up, private cloud for security, and dedicated servers and colocation for special needs such as database clusters or cutting-edge architectures not yet supported by mainstream platforms.
When it comes to keeping missionicritical applications Always On, HOSTING offers SaaS providers an array or high availability and recovery services that ensure customers won’t be impacted by individual component failures, or even by complete data center outages.
HOSTING’s ITIL-certified operations staff work closely with SaaS providers to develop customized support procedures tailored for their architectures.
To learn more about how HOSTING is helping SaaS providers meet their growing customer demands, read the case study on WebiPlex.