Status

HOSTING Status

  • Ticketing System Performance - 12/6/2017

    Our ticketing system is back up and operational. All functions regarding tickets will also be available again in the portal. Thank you for your patience regarding this and let us know if you have any further issues.

  • Ticketing System Performance - 12/6/2017

    We have escalated the issue to our vendor. We are actively working with them to correct and restore functionality. Please continue to contact support with any issues.

  • Ticketing System Performance - 12/6/2017

    Currently our Internal Ticketing system is experiencing issues. If you need to provide an update for a ticket or issue please contact support.

  • Customer Portal Performance - 11/27/2017

    At this time the customer portal is working as intended. If you experience any further issues please contact support.

  • Customer Portal Performance - 11/27/2017

    Currently some pages of the customer portal are not functioning correctly. We have escalated this internally and will update again shortly. In the meantime if you need assistance please contact support.

  • Ddos event- Nwk, DE. 11-20-2017

    We have mitigated another 30 minute DDoS event in the Nwk dc .If you see no further messages in the next 60 minutes consider this resolved.

  • Ddos event - Newark, Delaware 11-19-2017

    We have mitigated a 45 minute DDoS event in the Nwk dc .If you see no further messages in the next 60 minutes consider this resolved.

  • 11-1-2017 DC2 UPS Outage

    All devices are now operation from our view point. If there are no updates in 60 minutes, consider this resolved.

  • 11-1-2017 DC2 UPS Outage

    There were some devices that did not boot properly, we are tracking those down and resolving.

  • 11-1-2017 DC2 UPS

    We are currently in a stable state. If there are no updates in 60 minutes, please consider this resolved.