ColdFusion FAQ
- Question:
- What version of ColdFusion do you offer?
- Answer:
- We currently offer ColdFusion 8 Enterprise Edition on our shared hosting plans and ColdFusion
8 Standard Edition on our Virtual Private
Server plans.
- Question:
- Do you offer RDS?
- Answer:
- We do not offer RDS. In a shared hosting environment, RDS is a
security risk and therefore is not something we can offer on our
production servers. This is to protect our customers as well as the
servers.
- Question:
- Is it necessary to specify a mail server in my
CFMail tag?
- Answer:
- Yes, you should specify your domain name in the format of
mail.domainname.com
- Question:
- Is it necessary to specify a username and
password in my CFMail tag?
- Answer:
- When CFMX was released the CFMail tag was updated to allow for
a username and password. It is highly recommended to specify a
username and password of an email account setup for your domain
name. Within CF 5.0 this is not an option.
- Question:
- What is SeeFusion?
- Answer:
- SeeFusion, a ColdFusion monitoring tool, is installed on each
of our shared ColdFusion servers. This tool allows us to monitor
the performance of the server and implement self-healing rules to
increase the performance of the server. These rules identify and
terminate latent processes that cause ColdFusion to run
poorly.
- Question:
- Why do I receive a "thread end" error message
on my ColdFusion page after 50 seconds?
- Answer:
- When a page tries to execute a process that is too large, such
as sending 50,000 emails or uploading a 100 MB file, the process
may not complete and "hangs" in the JVM, harming ColdFusionís
performance within the shared environment. The SeeFusion
self-healing rules identifies these processes, specifically
processes running longer than 50 seconds, and terminates them. This
is done to increase the overall health and performance of the
server.
- Question:
- How do I fix the following error message:
Login failed for users '(null)'?
- Reason:
- Not associated with a trust SQL Server connection.
- Answer:
- The reason for this error message is that the connection cannot
log into your SQL database because a username and password are not
being specified. You can fix this by specifying the username and
password within your cfquery statement. For example:
<cfquery USERNAME="<username>"
PASSWORD="<password>"
DATASOURCE="<datasource_name>">
- Question:
- Are Session Variables allowed?
- Answer:
- Yes we are using the default setting of 20 minutes before they
expire.
- Question:
- Can I store Client Variables in the web
servers registry?
- Answer:
- For security and stability reasons we do not allow Client
Variables to be stored in the Registry. When using the
cfapplication tag you can set as one of the following:
ClientStorage = "Cookie" - stores the client
variable information in a cookie on the users local machine.
ClientStorage = "datasource_name" -
stores the client variable information in the database associated
with the DSN specified. If you need a DSN created for this you can
create it through the control panel or contact support.
- Question:
- Do you support CFX Tags?
- Answer:
- Before we will support a CFX Tag we need to review it to ensure
it is safe for a shared hosting environment. Please provide us with
a link to a professional website where we can download the tag as
well as review documentation on the CFX tag. A number of CFX Tags are available on our
shared ColdFusion servers.
- Question:
- Do you support Custom Tags?
- Answer:
- We do support Custom tags as they use existing ColdFusion tags.
Please see "How do I use
Custom Tags with ColdFusion?" for more information about using
Custom Tags.
- Question:
- What tags are disabled?
- Answer:
- CFContent and CFObject are disabled on CF 5.0. A workaround for
CFContent can be found at "How do I use CFContent on a
ColdFusion 5 Server?". A workaround for CFOBject can be found
at How do I use CFObject on a
ColdFusion 5 server?. CFRegistry and CFExecute are disabled on
all of our ColdFusion servers, regardless of the version.
