Restore Cloud Enterprise Virtual Server Files

1. Navigate to https://datarecovery1.safesecureweb.com in your web browser.



2. Log in with your account/server ID (in the format 1234-1) and your original root password for the Virtual Machine. The first screen will look as follows:



3. Click your IP address under Host Name. Then click the drive (typically Disk Safe 0). Navigate to the drive from which you wish to restore the files or directories (in this case, the example is to restore C:\Inetpub\wwwroot\pagerror.gif).



4. Click the checkbox next to the files or directories you wish to restore.



5. Click Restore Selected Files in the upper right corner of the data recovery interface.
6. If the files or directories should be overwritten, check the box for Overwrite Existing Files, else check Restore to an Alternate Location and enter in the new location which must exist before the restore begins. Click Restore and the interface will give you a progress bar and percentage complete.