Add a Domain Name Via the Customer Portal

  1. Log into the Customer Portal at https://customer.hosting.com with your email address and password.
  2. In the top navigation menu, select DNS & Domain Names > DNS Management.  
    • If you do not see this option, you are not authorized to view this portion of the customer portal.  Please contact your account administrative user for assistance and permissions.
  3. Click Add a Zone.
  4. Enter in the Domain Name, IP Address the domain will resolve to, and an MX Record for mail (optional).  Then click Add.
  5. A success message will appear after adding the domain.  You will now need to go to your current host and enter in the A Record Host. Once this record is added to the domain whether or not the nameservers point to Hosting.com's servers or not yet, the domain will take some time to propagate and will verify. 
  6. Click Return to Zone List.  The domain will show as Unverified until the aforementioned A record is added to the current zone.  Once the zone is verified (it may take several days due to DNS propagation), the domain will show in the control panel as Verified.  You can then add DNS records to the domain.