Managing DNS Zones from the Customer Portal

The following guide will walk you through managing your DNS Zone through the Customer Portal.  A support video is also available at DNS and Domain Name Management through Customer Portal

Why Use The Customer Portal To Manage My DNS Zone?

Hosting.com recommends that you manage all of your DNS Zones directly from the Customer Portal, that way you have total control over your entries, at any time and any place.

Accessing The DNS Management Tool

  1. Log into the Customer Portal at https://customer.hosting.com
  2. portal_logon

  3. From the top navigation hover over DNS & Domain Names and Select DNS Management

    portal_dnsdomainnames

    Within the "DNS Management" section, you will see the listing of any domains that have DNS managed with Hosting.com.  Here you can modify existing DNS records for your domains or you can add a new Zone.

Add A Zone

Domain names that are not currently pointing to our name servers (ns1.lnhi.net, ns2.lnhi.net, ns3.lnhi.net) will be assigned a temporary "Host Name" and "IP address" to add in your current DNS management system for verification.

  1. Select Add A Zone
  2. portal_addazone

  3. Enter Domain Name, Primary IP, and optional MX Host
  4. portal_domainname

    e.g. mydomain.com for the Domain Name

    portal_primaryip

    e.g. 1.2.3.4 as the Primary IP

    portal_mxhost

    e.g. mail.mydomain.com as the MX Host

  5. Click Add
  6. portal_addzone

  7. If your domain returns as Unverified click the Unverified link to verify DNS Management
  8. portal_unverified

  9. Once the entry is verified the status will changed to Verified
  10. portal_verified

Edit A Zone

  1. Select Edit next to the DNS Zone you wish to modify
  2. portal_editzone

  3. From here you can Add new records or Edit existing records
  4. To create a new record Click Add Record

    portal_addrecord

    The Host, Type, and Value will vary based upon the record you are creating. For more information on DNS Records reference support article DNS Records Defined

    portal_hosttypevalue

  5. To edit an existing record Click Edit next to the existing record you wish to modify

    portal_editzone

  6. Enter a new Value and Click Save
  7. portal_valuesave