Support
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- Add a Domain Name Via the Customer Portal
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- View Support Tickets via the Customer Portal
- Change Permissions via the Customer Portal
- Reset Customer Portal Password
- Change Password via Customer Portal
- Create/Change Security Passphrase via the Customer Portal
- Remove Unverified Domain Names via the Customer Portal
- Cloning a Virtual Machine via the Customer Portal
- Restore a backup via the Customer Portal with Avamar
- Submit a ticket to support via the Customer Portal for Avamar
- View backups for a server in the Customer Portal for Avamar
- Create a Cloud Enterprise VM
- Schedule Virtual Machine Operations via the Customer Portal
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- Managing DNS Zones from the Customer Portal
- Uploading Your Own Virtual Appliance In The Customer Portal
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- Add a New Alarm for Virtual Machine through Customer Portal
- Managing Snapshots for Virtual Machine through Customer Portal
- Create New vCloud Express VM in Customer Portal
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- View Scheduled VM Operations in Customer Portal
- Delete Scheduled Operations in Customer Portal
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- Manage Contacts In the Customer Portal
- Customer Portal Layout Enhancements
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Remove Unverified Domain Names via the Customer Portal
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In the top navigation menu, select DNS & Domain Names > DNS Management. If you do not see this option, you are not authorized to view this portion of the customer portal. Please contact your account administrative user for assistance and permissions.
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A domain will show as Unverified until the specific A record is added to the current zone. Once the zone is verified (it may take several days due to DNS propagation), the domain will show in the control panel as Verified. You can then add DNS records to the domain. Should you wish to remove an Unverified domain, click the Delete button next to the domain.
