Set Up/View Performance Monitoring via the Customer Portal

This article will go over setting up and viewing performance monitoring for Cloud Enterprise and Dedicated Server accounts in the Customer Portal. This will allow you to view simple performance metrics collected from the services under your account such as CPU Utilization, RAM, disk space, and network I/O.

1. Log into the Customer Portal at https://customer.hosting.com with your email address and password.  You must be logged in as the Account Administrator to perform this task.
2. In the top navigation menu, select Monitoring and Performance > Add Monitoring to add monitoring.



3. You will be presented with a drop down for which you want to add monitoring. Select the server from the drop down and approve the price by clicking Submit.
4. Once submitting, the Monitoring and Performance menu will have additional options such as Monitored Devices, Current Performance, Historical Performance, and Historical Events.



5. Selecting Monitored Devices will provide you with a list of each device that is being monitored. The edit link next to each device will allow you to edit the specific device and its Friendly Name (something you identify the device as).



6. Under Current Performance you will see the current performance for the device.



7. Under Historical Performance you will be presented with the performance of the device over time. You may choose to select the frequency as hourly, daily, weekly, monthly, or you may enter in a range.



8. To view the Event History for the device, choose Historical Events in the drop down menu under Monitoring and Performance. All of the events for the date/time range entered will be displayed. The date and time as well as the count of events (how many time the event occurred) and the description (i.e. ip 1.2.3.4 is down) will be displayed.