Configure a Blackberry to Access a SmarterMail Account

This article shows the steps necessary to setup your Blackberry to access your SmarterMail account using the Blackberry Internet Service (BIS).

1. Select the Setup icon on your Blackberry (If the icon is not visible, you may need to press the Menu button and select Show All)

2. Select the Email Settings icon

3. Enter your user name and password for your provider's Blackberry Internet Service. If you do not know your user name or password, you will need to contact your service provider to retrieve the information.

4. Choose to Add a new email account

5. Select Other as the type of account

6. Enter your email address and password for your SmarterMail account

7. Once the BIS system setups the account, you will get a message stating that the account has been successfully added.

8. A new icon will be create on your Blackberry menu for the new account. You will receive Activation email once the account is completely configured. Please note that it may take up to 20 minutes for the Service Books to update on the Blackberry.