Email Settings for Palm WebOS Devices

This article applies to all Palm and HP WebOS devices, including the Palm Pre, Pre+, and Pixi.

1. Click on the Email icon on your Quick Launch bar.
2. Click on the Email menu in the upper left corner of your screen.
3. Click on Preferences & Accounts.
4. At the bottom of the menu, click Add An Account.
5. Enter your full email address, such as user@domain.com.
6. Enter the password for that email address.
7. Click Sign In, which will trigger an automatic setup. You will recieve an error message.
8. After the automatic setup fails, click Ok, then Manual Setup.
9. For Mail Type, chose either POP or IMAP.
   • POP downloads copies of the messages to your phone, so what you do on the phone does not affect what is on the server or other devices that connect to your mail.  It will not synchronise sent items.
   • IMAP synchronises data between the phone and server, and also other devices connected with IMAP.  Changes such as deletion and moving mail between folders will affect what is on the server, and you can synchronise sent items.  If using IMAP, it is best to also use IMAP on your computer's mail program.
10. Enter the Incoming Mail Server info.
    • Server Name: mail.domain.com or mail##.safesecureweb.com.
    • Username:  user@domain.com (your entire email address)
    • Password: your password
    • Port
    • Encryption: None.
11. Set Use Authentication to OFF.
12. Enter the Outgoing Mail Server info.
    • Server Name: mail.domain.com.
    • Use Authentication: OFF
    • Port#: 25 or 50
    • Encryption: None
13. Root Folder should be left blank.
14. Click the Email menu and Preferences and Accounts.
15. Set Account Name to a description of your mail
16. Set Full Name to the name you want to show when sending from the mailbox
17. Leave Reply-To Address blank.
18. In general you should not change the default settings forNew Message, Signature, Sync, Default Folder, or download frequency.