How do I create an Exchange mailbox?

The following article explains how to create an Exchange mailbox. Before an Exchange mailbox can be created, a domain must be added for the customers domain name. When creating the Exchange mailbox, you will need to know the username, password, first name, last name, display name, and plan type. Creating an Exchange mailbox will automatically create a user that can be configured for SharePoint.

To create an Exchange mailbox, please follow these steps:

1. Open a browser window and go to www.HostMySite.com
2. Click on Control Panel Login.
3. Log into the Control Panel as the Account Administrator and select the appropriate domain.
4. Click Hosted Exchange & SharePoint.
5. Find the domain name and click Manage.
6. Click Exchange.
7. If this is the first Exchange user, you will need to choose the Exchange Domain Type.
8. Enter the requested information:
   • Email Address: enter the user name
   • Password: enter a valid password
   • Confirm Password: re-enter the password
   • Is this user an administrator?: select if the user is an administrator for the Exchange account
   
9. Enter the users information:
   • First Name: the users first name
   • Last Name: the users last name
   • Display Name: a display name for the user
   
10. Select the appropriate Mailbox Plan.
11. Click Add.

If the domain is setup for Split Domains, the forwarding address for the user will be displayed when the mailbox is created. The mailbox must be configured in the 3rd party application, like SmarterMail, and set to forward to this address.