Enable Mail for a Root Level Public Folder with Hosted Messaging and Collaboration

The following article explains how to enable an email address for a root level public folder. Emails sent to this address will be delivered to the public folder rather than a mailbox. The email address must be related to the domain, but cannot be configured as an Exchange mailbox or SharePoint user.

To enable mail for a root level public folder, please follow these steps:

  1. Log into the HMC administration interface by logging into the control panel and clicking Hosted Exchange & SharePoint.
  2. From the Main Menu, click Domain List.

  3. Find the domain name and click Manage.

  4. From the Main Menu, click Public Folders.

  5. Click Enable Mail.

  6. Enter the email address for the public folder.

  7. Choose if you wish to hide the email address in the Address Book. Click Enable.