Set up External Recipient Forwarding

To setup direct forwarding to an external mailbox for Exchange:

1. Create an External Contact
2. On the exchange server, go to Recipient Configuration and choose 'Mailbox'
3. Right click the 'User Mailbox' which you are setting up the forward for and choose 'Properties'
4. Choose the 'Mail Flow Settings' tab
5. Select 'Delivery Options'
6. Choose 'Properties'

   

7. Place a check mark in the 'Forward' to: box and choose 'Browse'
8. Find and select the Mail Contact that you just setup and choose 'OK'.
9. Place a check mark in the 'Deliver message to both forwarding address and mailbox'

   

10. Choose 'OK'
11. Choose 'OK' again