How do I process my orders?

The following article explains how to process your orders through the MIVA Merchant Admin section. The method used to process your orders, although very similar, will differ slightly based on the settings of your payment gateway.

Note: Before processing your orders you will need to create a batch. Instructions for creating a batch can be found here.

To review your orders before processing them, please follow these steps:

1. Log into the MIVA Merchant Admin section located at http://store.domainname.com/merchant2/admin.mvc. If this address does not work, you may need to use http://domainname.com/merchant2/admin.mvc. Older MIVA Merchant stores were configured with this address..
2. Expand the Stores menu.
3. Expand the Store name.
4. Expand the Order Processing menu.
5. Expand the Batch you wish to process.
6. Expand the Orders menu.
7. Click the Order you wish to review.
8. Enter the pass phrase if encryption is enabled.

To process your orders, please follow these steps:

1. Log into the MIVA Merchant Admin section located at http://store.domainname.com/merchant2/admin.mvc. If this address does not work, you may need to use http://domainname.com/merchant2/admin.mvc. Older MIVA Merchant stores were configured with this address..
2. Expand the Stores menu.
3. Expand the Store name.
4. Expand the Order Processing menu.
5. Expand the Batch you wish to process.
6. Click Process Orders from the menu.
7. Enter the pass phrase if encryption is enabled.
8. Select the Order(s) you wish to process.
9. Click Process or Mark Processed depending on your payment gateway. See below for more detailed information.

Each order will contain the customers shipping information, their order information, and their payment information. The payment gateway you select will determine how to proceed.

How to Process Orders Without a Payment Processing Service

When using Credit Card Payment with Simple Validation or Check Payment, the customer's payment information is collected, but not processed. The payment transaction needs to be performed manually. There is no difference between Process and Mark Processed, as both will process the order and mark it as complete.

How to Process Order With a Payment Processing Service

The payment processing modules that interface with remote processing servers perform a credit or debit card validation (Authorization) at the time your customer's order is placed.

If you set up your payment module in Payment Configuration to "Authorize Only" (the actual wording may vary in your payment module), the credit or debit card is not charged or deducted until you process those orders.

• Clicking the Process button notifies the payment gateway that it is time to bill the credit card or debit the account.
• Clicking the Mark Processed button marks the orders, in the cases where you have already processed the order using another method (such as phone or terminal).