Fix Bad Data error in SmarterMail

This error occurs if you are running IIS in 32 bit mode and SmarterMail in 64 bit mode.

Follow these steps to change SmarterMail to run in 32 bit mode:

  1. Download and install .NET Framework 2.0 Software Development Kit (SDK) (x64)

    http://www.microsoft.com/downloads/details.aspx?familyid=1AEF6FCE-6E06-4B66-AFE4-9AAD3C835D3D&displaylang=en

  2. Stop the SmarterMail services and SmarterMail site(s) in IIS if applicable
  3. At the command prompt (Start -> Run -> type cmd -> Enter), type:

    "C:\Program Files\Microsoft.NET\SDK\v2.0 64bit\Bin\CorFlags.exe" "C:\Program Files (x86)\SmarterTools\SmarterMail\Service\mailservice.exe" /32BIT+

  4. Start the SmarterMail services and SmarterMail site(s) in IIS if applicable