SmarterStats FAQ

Question:

What is SmarterStats?

Answer:

SmarterStats Enterprise is a statistics analysis program developed by Smartertools. Each time your website is accessed from a web browser, a log file is created that stores the activity on your site. SmarterStats allows us to provide you with a graphical display of this activity. You can login through a web based interface and view this activity in the form of various reports.

Question:

Is SmarterStats configured automatically for my account?

Answer:

Although SmarterStats is included with all of our hosting accounts, you will first need to log into your control panel to activate SmarterStats. Once this is done you can begin viewing your statistics. Details for configuring SmarterStats through HostMySite.com's Control Panel can be found here.

Question:

What is a Report Item?

Answer:

The Report Items break down various aspects of the traffic to your site into individual reports. These reports include information about each hit to your site as well as the location of where the visitor originated from. Some examples of Report Items include Top Pages by Views/Visits, Top Referring Sites, Top Search Keywords, Total Hits from US States and Top Pages by Bandwidth.

Question:

What is a Standard Report?

Answer:

The Standard Reports combine various Report Items into a comprehensive report that can be used to analyze different aspects of your website traffic. Some examples of Standard Reports include Search Engine Optimization Report, Site Activity Report and Marketing Report.

Question:

What is a Custom Report?

Answer:

Custom Reports can be created based on any of the Report Items you wish to view. All of the Report Items are made available and you pick only the ones you wish to view. You can create multiple custom reports, depending on how you wish to combine information. Once a custom report is configured it will remain in your Custom Reports list until you decide to change it or remove it.

Question:

What is a Data Mining?

Answer:

Data Mining allows you to analyze detailed statistics about each page of your website. Choose from a list of questions to analyze information about who came to your site, how they got there and what they did while they were there.

Question:

Can I email the reports?

Answer:

Each report generated can be emailed to any number of people. The email can be either plain text or in HTML format. You also have the option to send reports on regular intervals.

Question:

Is there help documentation available?

Answer:

Confused about a specific report? Dont fret, help documentation is provided for each and every screen within the SmarterStats interface. Simply click Help in the top right corner and the help documentation will open up explaining the screen you are looking at. Also, we are here 24 hours a day to answer any questions you have.