SSL FAQ

Question:

What is an SSL and why would I need one?

Answer:

An SSL, or Secure Sockets Layer, is a certificate assigned to a website to protect the transmission of sensitive data to the website. It encrypts the connection, and thus any data, passing from your customer to your web or database server.

Question:

Who is Hosting.com's SSL Vendor?

Answer:

We use TrustWave SSL Certificate. You can view their website and more information at TrustWave.com

Question:

What does the SSL protect against?

Answer:

An SSL encrypts the transmission of data between a customer visiting your site and your web or database server. It does not protect against injection attacks on your database server or any security related items on the server itself.

Question:

What browsers does an SSL work with?

Answer:

An SSL works with all major browsers including Firefox, Internet Explorer, Safari, Opera, SeaMonkey, Netscape, and others.

Question:

Is there a warranty option for the SSL?

Answer:

Yes. Depending on the type of certificate, it is guaranteed up to $250,000.

Question:

What is the cost of an SSL?

Answer:

That depends on the type of certificate ordered and the length of time. See http://hosting.com/ssl/ for more information on current pricing. Our SSL's are currently offered in one year or three years for issuance. The second year is free if you order a three year certificate.

Question:

How do I order an SSL?

Answer:

Please contact us with more information on ordering an SSL. Please note that when an SSL is ordered, it must be ordered for the exact domain you wish to secure. In other words even if domain.com and www.domain.com point to the same website, it is a different common name. If you ordered an SSL for domain.com as the common name, then the SSL would only be valid for https://domain.com and not valid (your browser would show a warning message) for https://www.domain.com.