Trustwave Site Seal Errors

This discusses why some users may receive a site seal error after their SSL is installed and how to resolve the issue.

If you are seeing a site seal error such as the below after your Trustwave SSL has been issued and installed, it is likely because Trustwave's database updates every 24 hours.  SSL's issued in the same day may not reflect a known identity and thus waiting 24 hours for the site seal to update is common.  If the site seal validation does not update after a day, please contact us and we can contact Trustwave on your behalf.

This can also happen when you go to a domain such as https://www.domainname.com but the certificate is actually for the domain https://secure.domainname.com. Further, if the CSR is entered as DoMaIn.com and someone visits https://domain.com, the two don't match due to case sensitivity.  In that event, Hosting.com will need to contact Trustwave to have the common name switched to all lowercase.