Our cross-collaborative approach and proprietary WOW training empowers all of our employees to create the best possible cloud computing experience for our customers. Not only is it in our DNA, it also contributes to our industry-leading Net Promoter Score – the gauge by which every HOSTING employee is measured.
The HOSTING infrastructure provides organizations with the visibility, control and reporting capabilities to efficiently co-manage their cloud environments. Customers can select the level of support that best aligns with their budget and in-house expertise.
HOSTING collaborates with customers to create custom cloud environments that meet today’s needs and anticipate tomorrow’s challenges. Learn why more than 2,000 global companies rely on HOSTING as their trusted cloud solutions provider.
HOSTING customers demand the highest levels of performance, scalability and availability in their cloud environments. We deliver all of that every day, backed by industry-leading service level agreements.
The cloud is crowded – with hundreds of providers claiming to deliver secure, compliant managed cloud hosting solutions. Yet only 20 are selected by Gartner Inc. for inclusion in its annual Magic Quadrant for Cloud-Enabled Managed Hosting. HOSTING is consistently recognized in this prestigious industry report which focuses on a provider’s ability to execute and completeness of vision. Here’s what separates us from the pack:
Future-focused managed cloud solutions
With the rapid-fire changes occurring in business and technology, some cloud companies ask, “What now?” HOSTING asks, “What’s next?” We create custom managed cloud solutions to anticipate and address our customers’ most complex business challenges, including:
A WOW! service culture
HOSTING strives to hire the best people in the industry – those that possess a unique blend of business acumen, technical savvy and an unwavering commitment to customer service. Every person on our team believes that the only opinion that matters belongs to our customers. And they view every day as a new opportunity to “wow” them.
We track our Net Promoter Score (NPS) – the key metric of customer satisfaction and loyalty – every single day – and bonus our employees on those scores, not upsell. HOSTING consistently earns the cloud computing industry’s leading NPS (60 or greater), which is on par with Apple, Amazon.com and Zappos.
Our mission is simple – to provide the best customer experience for companies running business-critical applications in the cloud, supported by the industry’s best team. While industry accolades are gratifying, the opportunity to serve and guide our 2,000+ customers in their business journeys is our true reward.
Let’s get the conversation started. Contact us today.