Customer Portal

The Hosting.com Customer Portal is a powerful tool that is leveraged every day by our customers to drive their business forward. The vision for our portal is very easy to express; we have developed a customizable and flexible single pane of glass for our customers to manage their IT infrastructure needs.

In any modern infrastructure the ability to visualize the technology metrics that support the core of your business has become an important requirement. In concert with our monitoring products, the portal provides the visibility required to keep your infrastructure running at peak performance and keep your business moving. Leverage our customizable dashboard, monitoring controls and event console to build customized views in to the parts of your infrastructure that are most important to you on a daily basis. Review historical data to understand when you need to purchase additional infrastructure and ensure that you are effectively utilizing the resources you are paying for today.

The Portal also provides granular access control allowing you to build access profiles that accurately reflect the level of access that should be available to each member of your team. Create more limited accounts to provide accounting and financial stake holders within your organization the ability to see real time invoice, cost and payment data. Enable members of your organization to have direct access to the environments they are responsible for while protecting other parts of your infrastructure from unintentional impact.

Get the very latest in Cloud technology by ordering and managing directly within the Portal. Realize the power and cost savings of being able to shape your resources to provide the most cost effective solution possible without requiring you always to purchase for the highest load or worst case load scenario. Add additional resources to your environment seamlessly whenever you need them.

The Hosting.com Customer Portal is constantly evolving and we add exciting new features and functionality on a regular basis. Learn more about our portal architecture and keep up with the latest developments from our Engineering team at the Engineering Blog.

Features

• Ordering and management for all of our Cloud hosting products
• Customizable per-user dashboard
• Monitoring metrics and event data
• DNS managment
• Support ticket visability and management

Advantages

• Flexible, granular per-user access control
• Developed internally and constantly evolving based on customer needs
• Single pane of glass account and solution management