Mark Stevens

Author

  • Sr Systems Engineer – DE

    Senior Systems Engineers are responsible for the health and maintenance of all internal systems and multi-tenant infrastructure on the network at all locations, and for recognizing and taking ownership of systems issues. Their responsibilities will include the administration and support of all internal servers, storage arrays, cloud nodes, and backup servers. They will also be […]

  • Sr. Public Cloud Engineer (AWS) – DE, CO

    The Sr. Public Cloud Engineer (AWS) will be a subject matter expert in all things related to the AWS public cloud platform. In this role, we expect that this person will perform both architectural design as well as execute the implementation of the envisioned solution. They will be responsible for understanding user requirements and work […]

  • Operations Technician I – 2nd Shift – San Francisco, CA

    Operations Technicians Level I (Ops Techs) will participate in day to day operations and fulfill duties at the local level of the IDC. Responsibilities include monitoring and attending to alerts and events, assisting collocation customers, monitoring facilities security, local provisioning of services and hardware as well as assisting in maintenance of the IDC equipment. Responsibilities: […]

  • Operations Technician I – CO – 2nd Shift

    Operations Technicians Level I (Ops Techs) will participate in day to day operations and fulfill duties at the local level of the IDC. Responsibilities include monitoring and attending to alerts and events, assisting collocation customers, monitoring facilities security, local provisioning of services and hardware as well as assisting in maintenance of the IDC equipment. Responsibilities: […]

  • Network Tech – DE

    The Network Operations team is an integral part of Hosting tasked with many of the day-to-day network maintenance and management duties. We also work closely with the engineering and architecture groups on the long-term planning of expansions and improvements to the Hosting network. Finally, team members often participate weekly reviewing new customer implementations for errors, […]

  • Support Representative I – DE, KY

    Support Representative I Support Representative I (SR) are the front line support staff for our customers. SRs are responsible for answering general questions and troubleshooting basic technical support issues, some of which can be performed by the customer through the customer portal. SRs will have the most verbal contact with customers and will be the […]