General Hostway|HOSTING Inquiries
Have a question? Comment? Just want to say “Hi”? Please fill out the below form and a Hostway|HOSTING representative will be in touch shortly. Rest assured, we will never share your information with anyone else. It’s just not in our nature.
To request a custom quote please click here and complete the form so one of our cloud hosting experts can guide you through the process.
Customer Support Teams
For customer security, Hostway|HOSTING does not take support requests via email.
All customers that need to contact our support staff must have an active Hostway|HOSTING Customer Portal User ID. For the fastest and most secure way to contact support, please submit your incident through the Hostway|HOSTING Customer Portal.
When calling into support, please be prepared to supply your passphrase. (If you do not have a passphrase, please set one in the Hostway|HOSTING Customer Portal.
For information and updates about status and availability from the Hostway|HOSTING operations team, view our Status page here. If you have any questions, please contact your support team at 1.866.637.4678.
Hostway|HOSTING Billing Inquiries
Billing Department Hours: 9 a.m. – 7 p.m. Eastern Time Zone (Monday – Friday)