In today’s mobile climate, enterprises are scrambling to provide intuitive experiences for their customers, employees and patients. While digital transformation is disrupting front-office interactions and back-office logistics, a few industries have been slow to adopt truly functional solutions for a plethora of reasons. Nowhere is this more prevalent than the healthcare industry, as there are […]
Companies of all sizes have created positive company cultures to help increase their revenues, enhance customer satisfaction and foster customer loyalty. Below are some insights based on the journey HOSTING embarked upon to create its own customer-focused service culture.