Tips for Choosing a Disaster Recovery Services Provider

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In light of mounting cyberattacks and data breaches, organizations are focusing their attention on IT security and disaster recovery (DR) services. While cloud-based disaster recovery services come with many benefits, it is still an emerging technology. HOSTING lists three benefits of  disaster recovery services and tips for choosing the right DR provider for your organization.

3 Benefits of Disaster Recovery Services

With cloud-based disaster recovery services, managed cloud service providers such as HOSTING can replicate a virtual machine (VM) to a remote site or cloud, then fail over production to a replica VM in the event of an outage. According to a 2014 report from Forrester Research, 19% of respondents had adopted cloud DR, with another 22% of respondents indicating that they planned to adopt. Organizations using cloud-based disaster recovery services cited three key benefits:

Enhanced functionality at a lower cost

According to Forrester’s report, costs can be kept low due to a “pay-as-you-go” pricing model offered by many CSPs. In this arrangement, users are generally only consuming cloud storage capacity. Compute resources are only paid for in the event of a disaster or a test.

Easier, less expensive testing

With disaster recovery as a service, testing can be scheduled and done regularly, without disruption to normal business operations. IT teams view this as a huge benefit, since DR testing was previously done infrequently.

Flexible contracts

The “pay-as-you-go” approach can lend itself to flexible contracts. Compared to restrictive, long-term contracts of traditional outsourced DR models, contracts offered by experienced cloud DR providers are more flexible.

Disaster recovery services versus cloud DR hosting

Disaster recovery services are different from cloud DR hosting. Some CSPs, including HOSTING, take a hybrid cloud approach to disaster recovery services in which on-site backups are replicated to cloud storage. This allows for swift restoration of lost or corrupted data while the offsite copy is used in the event of a server or full data center outage.

Cloud DR hosting resembles traditional colocation, except an organization isn’t required to maintain additional offsite hardware. However, users are responsible for managing the replication of production data to the cloud and performing recovery tasks. Organizations that use cloud DR hosting find that they are required to do more “heavy lifting,” while in the case of disaster recovery services, the CSP is responsible for most of the work.

Questions to ask disaster recovery services providers

The level and quality of disaster recovery services varies by CSP. Some CSPs may have great technology, but lack the experience of a dedicated security team. Be sure to vet your disaster recovery service provider thoroughly. Asking the following questions will help you get started.

  • Who will be managing my account? Are they well-versed in my organization’s applications? Do they know what it takes to keep them up and running?
  • How quickly can you scale? It’s one thing to manage a few clients, but what if a regional disaster occurs? How many clients can you handle at once if a widespread breach or disaster occurs?
  • How robust are your compute resources? Do you have the compute necessary to handle all of your clients’ applications at once?
  • Can I test my environment whenever I want?
  • What happens if I want to move my data from your facilities? How do I get my data back?
  • What service level agreements do you offer? Are there financial penalties for downtime?

HOSTING Disaster Recovery Services 

Using a combination of replication, backup services and hosting across a selection of our six strategically-located data centers, HOSTING cloud architects create custom solutions to meet our customers’ specific disaster recovery requirements. We provide continuous protection by seamlessly integrating either a customer’s on-premise environment with a HOSTING recovery site, or a HOSTING data center with a HOSTING recovery site. Our disaster recovery services help companies achieve the following:

  • Meet regulatory compliance requirements
  • Safeguard against malicious attacks
  • Protect their reputations
  • Provide continuous service excellence to customers

Confused about disaster recovery services? Contact HOSTING anytime for assistance. You can also view our on-demand webinar, Think You’ve Tested Your DR Plan? Think Again! for more information.

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